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Modern IT teams are under constant pressure to deliver more value, faster. But starting with ServiceNow ITSM—especially for teams with limited resources or unclear priorities—can feel like a daunting task.

At Atlafy, we believe that getting started with ServiceNow shouldn’t be complicated. That’s why we’ve created the ITSM Starter Pack: the fastest, most agile, and standard way to begin transforming your IT service management.

Why start with ITSM?

IT Service Management (ITSM) is the backbone of operational efficiency in modern organizations. ServiceNow ITSM offers best-in-class tools to streamline incident resolution, automate service requests, manage knowledge, and enable better visibility and control of IT infrastructure. It’s scalable, powerful, and adaptable—but it needs to be implemented wisely.

That’s where Atlafy’s Starter Pack makes all the difference.

✅ What’s included in the Atlafy ITSM Starter Pack?

Our Starter Pack includes all the essentials to start creating value from day one:

  • Modern Self-Service Portal
    Your new front-office for IT: sleek, intuitive, and always available.
  • Intuitive Service Catalog
    Because requesting IT services should be as easy as ordering a pizza. Designed to keep end users satisfied.
  • ITSM Express
    Efficient management of incidents, requests, and knowledge—all the tools you need to professionalize your service operations from day one.
  • CMDB Light
    Track and control the IT assets that truly matter. A simplified configuration management database focused on what’s essential.
  • Preconfigured KPIs & Dashboards
    Make informed decisions with real-time visibility into performance and service delivery.
  • Guided and Continuous Adoption
    Technology alone isn’t enough. Atlafy ensures ongoing support, enablement, and optimization—long after go-live.

⏱️ Delivered in Just 10 Weeks

Yes, all of this can be implemented and running in just 10 weeks—with clear scope, minimal disruption, and maximum efficiency.

Our approach is structured, scalable, and designed to grow with your organization. Whether you’re new to ServiceNow or looking to build a strong foundation for future expansion, the Starter Pack is a reliable and effective entry point.

🌱 Built to Evolve

What begins as a Starter Pack is designed to scale. As your needs grow, ServiceNow’s powerful ITSM capabilities—problem management, change enablement, SLAs, automation, and more—can be added seamlessly.

With Atlafy as your partner, you’re not just adopting a tool—you’re building a long-term strategy for IT excellence.

Ready to Begin?

If you’re looking for a way to modernize IT operations without the complexity of a traditional implementation, the Atlafy ServiceNow ITSM Starter Pack offers everything you need to move forward with clarity and confidence.

👉 Get in touch to explore how this can work for your organization.